Making the Same Mistakes, Repetitively

When an individual makes the same mistakes repetitively, you might ask why they do so, why they don’t learn (and of course; ‘Why don’t they improve?’), and so on. When the same thing happens within a professional organisation, we need to ask why the business doesn’t learn, and why the business allows the individual to continue on that path. I think I have a couple of suggestions why this might be.

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Big Release Week

A shopping list tells us what we have yet to buy

A very personal note this time. Last week I released a project that was pretty-much the largest single release that I’ve worked on for my current employer.

Like many systems, the history of this one is that as customer applications made their way through the relevant processes, the system recorded various information about the processes that happened and how they worked out. The system then used the presence or absence of those success / fail records to decide what needed to be done next.

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