(and how your Client can Delight You)
Yesterday’s post reminded me just how much value I have begun to place in my working-relationship with our on-site client-liaison. She has a fiery temperament, is outspoken and very different from me, differences which I have come to appreciate. And let’s not forget, in an otherwise all-male office, she is a she and, sad but true, it really does help to have a little bit of a mix of the sexes.