Intentionally Bad Usability

We normally expect and look for simplicity in the use of a product. If it is difficult to use, we might exhibit frustration, not buy it again, or similar.  As a possible example, I was recently given a small pack of anti-histamines from Canada.

Initially I was baffled by the blister packs; they appeared to be strongly resistant to pressing the tablets through the foil backing.  It took a moment to understand that there is an extra step necessary with these packs, which I had not previously seen with packs in the UK:

A partially-used blister of Anti-histamine tablets

A Partially-used Blister-pack of Anti-histamine Tablets

Continue reading